What do I do if I need to cancel?

If you need to cancel a class:

  1. Hover over the My Account icon in the top right corner of the homepage
  2. Select "My Courses"
  3. Select the course you'd like to cancel
  4. Read through the course's cancellation policy underneath your list of courses
  5. Check the box "I have read and understood [School Name]'s Cancellation & Refund policy
  6. Check the box next to the action you're requesting (reschedule, credit, refund, policy exception, etc.)
  7. Submit your request

If we encounter any issues while processing your request, we’ll be in touch within 24 hours for clarification. If you don't hear from us, that means you're all set :)

If it's a last minute cancellation, we recommend you complete this form and also contact the school directly.

Please note, CourseHorse abides by all school cancellation policies, and we strongly advise familiarizing yourself with this before booking so that if you need to cancel you'll be aware of the restrictions.

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