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We've received your submission and we'll get back to you within 12-24 hours. If your request is urgent, we will be sure to prioritize it correctly.
You can also contact the school directly for any urgent class or school related questions.
In the meantime, check out these frequently asked questions and see if your question has already been answered.
Getting Started
Basic Information
- Why can't I find a phone number?
- What is CourseHorse.com?
- How do I sign up for CourseHorse?
- Why should I book with CourseHorse?
- Is CourseHorse available in my city?
- Is CourseHorse a school?
Rewards
CourseHorse Community
Gift Cards
- How can I buy a Gift Card?
- How do I redeem a Gift Card?
- How long is a Gift Card valid for?
- Can I use a promotional code to purchase a gift card?
- How do I send a Gift Card once I’ve purchased it?
- How do I see the balance of my gift card?
Wish List
Private Events
Questions About Classes
Finding Classes
Class Information
- Where can I find the refund/cancellation policy for a class?
- Are exam fees included?
- Can I make up a missed class?
- Is this couples class price for both people?
- How do I find what dates and times a class is offered?
- Where can I see the course curriculum or menu?
Booking Classes
- I'm getting an error at checkout
- How do I book a class?
- Are there booking fees?
- Can I pay for a class in installments?
- Do you offer financial aid?
- Can I use both a promotional code and gift card?
I'm Booked. Now What?
- Do I need a physical print out of my CourseHorse confirmation?
- What do I do if I need to cancel?
- How do I reschedule my class?
- What do I bring to my class?
- How do I know where to go?
- At what time should I arrive?